Terms of service

TAE Matcha House Pty Ltd | Last updated: 4 May 2026
We may update these Terms from time to time. The "Last updated" date above reflects the current version.
By using www.taematchahouse.com or placing an order, you agree to these Terms. These Terms are governed by the laws of New South Wales, Australia.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Who we are

TAE Matcha House Pty Ltd (ABN: 68696899528) sells matcha and related products online. All prices are in Australian dollars (AUD) and include GST.

Placing an order

When you place an order, you are making an offer to buy. We confirm acceptance when we dispatch your order. We may cancel an order if a product is unavailable and will refund you in full if this happens.

Payment

Full payment is required at checkout. We accept the payment methods shown at checkout. Your payment details are handled securely by our payment processor.

Shipping

Please refer to our shipping policy.

Refund

Please refer to our refund policy.

Products

We do our best to describe our products accurately. While we take reasonable care in providing product information, customers are responsible for reviewing ingredient and allergen information before consumption. If you have allergies, sensitivities or dietary requirements, please review all product information carefully before purchasing or consuming our products.

Our content

All content on this site (text, images, logos) belongs to TAE Matcha House Pty Ltd. Please do not reproduce it without our permission.

Liability

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable law that cannot be excluded.

To the extent permitted by law, our liability for any loss or damage arising from products supplied by us is limited to the remedies available under the Australian Consumer Law.